Website Maintenance & Support

A website is not a one-time project — it is a living business asset that requires ongoing care. An unmaintained website becomes a liability: outdated plugins introduce security vulnerabilities, slow load times drive visitors away, broken links damage SEO, and outdated content loses customer trust. Earthy Digital’s maintenance and support plans ensure your website stays secure, fast, up to date, and performing at its best — so you can focus on running your business, not managing your tech.

Our process

STEP

01

Onboarding & Audit

We conduct a full technical audit of your existing website to establish a baseline and identify any immediate issues.

STEP

02

Plan Setup & Monitoring Tools

We install monitoring, backup, and security tools and configure all systems to your plan level.

STEP

03

Monthly Maintenance Cycle

Core updates, security checks, performance review, and content changes executed on a regular cycle.

STEP

04

Monthly Report

A clear report detailing work completed, uptime statistics, security status, and any recommendations.

STEP

05

Proactive Recommendations

We flag issues and opportunities before they become problems — keeping your website ahead of the curve.

STEP

06

Dedicated Support Access

Direct access to our support team for ad hoc requests, questions, and urgent issues.

Why Choose Earthy Digital

Industries We Serve

Lets address your questions today!

Our Starter plan includes monthly plugin/theme updates, security scans, weekly backups, uptime monitoring, and a monthly status report. Higher plans include content updates and priority support.
For clients on our Professional and Business plans, we guarantee a 4-hour response to urgent issues (website down, security breach, critical errors) during business hours.
Yes. We maintain websites built by other agencies or developers. We begin with a thorough audit to understand the codebase and identify any existing issues.
Yes, particularly with WordPress. Outdated plugins are the leading cause of WordPress website hacks. Regular updates and security monitoring are essential.
Malware removal and website restoration is included in all our plans. We will clean the infection, identify the entry point, patch the vulnerability, and restore your website from a clean backup.