1. Introduction

Sulagna Digital Private Limited, operating as Earthy Digital (“we,” “us,” “our”), is committed to protecting the privacy of individuals who visit our website at earthydigital.com and engage with our services.

This Privacy Policy explains what personal data we collect, why we collect it, how we use it, and your rights in relation to it. It is compliant with the Information Technology Act, 2000 and DPDP Act (Digital Personal Data Protection Act, 2023) of India.

2. Information We Collect

2.1 Information you provide directly:
  • Name, email address, phone number — submitted via contact forms, quote requests, or email
  • Company name, project details — shared during onboarding or consultations
  • Billing information — shared for invoicing purposes (we do not store card details)
2.2 Information collected automatically:
  • IP address, browser type, operating system
  • Pages visited, time spent on pages, referral URLs
  • Cookies and similar tracking technologies (see Section 6)
2.3 Information from third-party sources:
  • Social media platforms (LinkedIn, Facebook, Instagram) if you interact with our pages
  • Google Analytics or similar tools used for website performance measurement

3. How We Use Your Information

We use personal data collected for the following purposes:
  • Service delivery: To provide, manage, and support the services you engage us for
  • Communication: To respond to enquiries, send proposals, and manage the client relationship
  • Invoicing & payments: To raise invoices and process payments
  • Marketing (with consent): To send newsletters, case studies, or promotional communications — only if you have opted in
  • Legal compliance: To meet our obligations under applicable law
  • Website improvement: To analyse usage patterns and improve user experience
  • Portfolio & case studies: To showcase work on our website or marketing materials (subject to confidentiality agreements)
We do not sell, rent, or trade your personal data to third parties.

4. Legal Basis for Processing

We process personal data on the following grounds:
  • Contractual necessity: To fulfil our service agreements with clients
  • Legitimate interest: To run our business operations, send follow-up communications, and improve our services
  • Consent: For marketing communications or cookies (which you may withdraw at any time)
  • Legal obligation: When required by applicable Indian law

5. Data Sharing

We may share your personal data with:
  • Service providers: Third-party platforms used in our operations (e.g., cloud hosting, payment gateways, email tools) — bound by confidentiality agreements
  • Professional advisors: Legal, accounting, or tax advisors as required
  • Regulatory authorities: When legally required by Indian law or court order
We do not share your personal data with unauthorised third parties or for commercial resale.

6. Cookies

Our website uses cookies to enhance your browsing experience. Types of cookies we use:
Cookie Type Purpose
Essential Required for basic site functionality
Analytics Track traffic and usage via Google Analytics
Preference Remember your settings and preferences
Marketing Serve relevant content via social media integrations
You may disable non-essential cookies via your browser settings. Note that disabling cookies may affect some features of the website.

7. Data Retention

We retain personal data only as long as necessary for the purposes it was collected:
  • Client project data: Retained for 5 years post-project completion for legal and tax purposes
  • Contact/enquiry data: Retained for 2 years if no project proceeds
  • Marketing data: Until you unsubscribe or withdraw consent
  • Website analytics data: As per the retention settings of respective tools (typically 26 months for Google Analytics)

8. Data Security

We implement reasonable technical and organisational measures to protect personal data against unauthorised access, loss, or disclosure. These include:
  • Secure HTTPS connections on our website
  • Access controls and password protection on internal systems
  • Regular security reviews of third-party tools and platforms
No method of internet transmission is completely secure. While we strive to protect your data, we cannot guarantee absolute security.

9. Your Rights

Under applicable Indian data protection law, you have the right to:
  • Access the personal data we hold about you
  • Correct inaccurate or outdated information
  • Request deletion of your personal data (subject to legal retention obligations)
  • Withdraw consent for marketing communications at any time
  • Object to processing based on legitimate interest in certain circumstances
To exercise any of these rights, please contact us at info@earthydigital.com. We will respond within 30 days.

10. Third-Party Links

Our website may contain links to third-party websites (e.g., social media profiles, client sites). We are not responsible for the privacy practices of those websites and encourage you to review their respective policies.

11. Children's Privacy

Our services are not directed at individuals under the age of 18. We do not knowingly collect personal data from minors. If you believe we have inadvertently done so, please contact us immediately for deletion.

12. Changes to This Policy

We may update this Privacy Policy from time to time. The latest version will always be available at earthydigital.com. Material changes will be communicated via email or a prominent notice on our website.

13. Contact Us

For any privacy-related questions, requests, or concerns:
Data Controller: Sulagna Digital Private Limited (Earthy Digital) Amulya Bhavan, Manasapally, Sainthia, Birbhum , West Bengal, India
Email: info@earthydigital.com
Phone: +91 82404 20925